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FAQ

Q. What services does Beetham HealthCare provide?
Q. What is the process for being admitted to Beetham HealthCare?
Q. How much does Beetham charge for its services?
Q. Is there an Activity Programme?
Q. What are the visiting hours?
Q. Can we use our family doctor?
Q. Do the bedrooms have ensuites?
Q. Can we have a telephone?
Q. Can we access the internet?
Q. Is there Sky TV


 

Q. What services does Beetham HealthCare provide? 

A.Beetham HealthCare is Certified by the Ministry of Health as a Medical and Aged Care Hospital and Rest Home. This enables us to provide the following range of services:

  • Palliative Care
  • Medical Hospital Care
  • Hospital Aged Care
  • Safe Dementia Care
  • Rest Home Care
  • Respite and Convalescent Care
  • Physiotherapy and ACC subsidised physiotherapy
  • Serviced Apartments (via Beetham Lifestyle Village)

 

Q. What is the process for being admitted to Beetham HealthCare? 

A. Most levels of inpatient services are subsidised to some extent
To access subsidised care you must be assessed by a Needs Assessment and Coordination Service (NASC)
Referral to NASC is best made through your GP
A NASC authorised and qualified person will visit and assess what level of care you are entitled to access, such as Rest Home or Hospital level care or whether you might qualify for Home Support services to assist with remaining independent at home.
NASC will then give you a list of facilities that are able to offer the particular level of care you qualify for. You then go and visit those facilities and determine which one you prefer to go to. The subsidy you qualify for goes with you to whichever facility you choose.
Alternatively, you may choose to bypass the assessment and pay for the service you seek privately.

 

Q. How much does Beetham charge for its services? 

A.Generally the fees, for each level of care, are set in each region by the Ministry of Health/District Health Board
A person paying privately would have to pay 100% of the fees.
A person assessed by NASC as being eligible for care would be Income and Asset Tested to determine what contribution they would have to make towards the fees.
Those with assets over a certain threshold would have to pay 100% of the Rest Home fees (Say approx. $117/day – this rate is altered every year). This rate is called Maximum Contribution and is the maximum an Asset Tested person would pay for any level of care
Those people under the asset threshold, as set by WINZ, can apply to WINZ for a subsidy (usually called a Residential Support Subsidy) and will pay only the income they receive each week towards their care, less approx. $30/week for personal care items such as toiletries and haircuts.
Most facilities charge a Surcharge on top of these fees outlined above
Beetham has a range of rooms and services and some attract small additional charges otherwise the contracts with the District Health Board or Ministry of Health tend to be fairly all inclusive packages. It is best to come and view Beetham and tailor a package to suit your needs

 

Q. Is there an Activity Programme? 

A. We have two activity coordinators and a comprehensive programme
Each resident is assessed for individual and/or group activities and a programme is made up for each person

 

Q. What are the visiting hours? 

A.Visitors are generally welcome at any time just as you would expect at home
Visiting may be restricted at an individual residents request or as indicated by their health needs
Family are very much encouraged to maintain a vital role in supporting our residents

 

Q. Can we use our family doctor? 

A. Residents are able to choose their own doctor.
The care contract covers the cost of the doctors visits and prescriptions as long as these are arranged by Beetham HealthCare
Additional visits, medications or supplements, arranged or requested by the family, will be charged for
Where a resident’s own doctor charges more than the Beetham HealthCare’s house doctor, the difference will be charged to the resident

 

Q. Do the bedrooms have ensuites? 

A. All rooms are generous sized hospital single rooms to ensure privacy and to allow for the range of medical equipment that can be required for intensive nursing cares
All rooms have their own private ensuite
All rooms can be personalised with furnishings to suit

 

Q. Can we have a telephone? 

A. All rooms have the ability to have telephone installed
Residents must sign a separate agreement and will be assigned a telephone number which will incur a monthly charge
Residents are not permitted to arrange a separate telephone line to be installed

 

Q. Can we access the internet? 

A. Beetham has wireless internet available for residents
A separate agreement is required and there is a charge for this service
This allows residents to have email, internet and skype
It is not suitable for downloading movies, uTube or large updates

 

Q. Is there Sky TV 

A. There is an aerial and dish for Sky and Freeview TV
Residents are to supply their own decoders
Williams Home residents have TVs in their room with Freeview built in